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Back in November my local bank notified me that my credit score had dropped—an identity thief had made seven credit applications in my name. After repeated failed attempts to reach #capitalone by phone (one of the banks the thief had applied to and who had made a hard pull on my credit report) I sent them a letter with a copy of my credit report and a description of the situation. I got a letter back from them today asking for…a letter and a copy of my credit report. #CreditScore #IdentityTheft